# Clouds Systems ## Who we are Clouds Systems. An Abu Dhabi–based technology company with more than 15 years of experience serving organisations and government clients. We connect planning, supply, implementation, development and support around your operational needs. Clouds Systems brings together infrastructure, networks, cloud and data, cybersecurity, software and business systems, surveillance, smart spaces and automation. Our role is to understand how these capabilities need to work together, then turn that understanding into a defined scope, coordinated implementation and ongoing support. ## Our mission Make technology a dependable foundation for business through clear advice, thoughtful implementation and ongoing support. ## Our vision A future in which organisations across the UAE can grow with technology that connects their people, processes and possibilities. ## Our goal Simplify complex technology decisions and deliver connected environments that are easier to operate, maintain and develop. ## Our nine capabilities ### Infrastructure & Networking Connect workplaces, teams and branches on a dependable foundation. - IT Infrastructure & Networking — LAN/WAN, structured cabling and fibre, racks, Wi-Fi, VLANs, guest networks, load balancing and branch connectivity. - Telephony & Communication Systems — IP PBX, VoIP, SIP, IP phones, extensions, IVR, call routing and office and multi-branch telephony. - Hardware Supply, Maintenance & Upgrades — Supply, diagnostics, repair and upgrades for servers, computers, networking, storage, UPS, POS and security equipment. ### Servers, Cloud & Data Keep applications, information and business operations connected. - Servers, Cloud & Data Solutions — Windows Server, Active Directory, virtualisation, storage, VPS, hybrid infrastructure and secure remote connectivity. - Database Solutions — SQL Server and MySQL design, migration, optimisation, backup, recovery, consolidation and database synchronisation. - Email Solutions — Corporate email, mailbox migration, backup and troubleshooting, Outlook configuration and SPF, DKIM and DMARC setup. - Hosting, Domain & DNS Solutions — Hosting, VPS, cPanel/WHM, domains, DNS, Cloudflare, SSL, website migration and hosting backup and security. - Backup & Disaster Recovery — Server, database, workstation and email backups, local and off-site copies, restore testing and recovery planning. ### Cybersecurity & Managed IT Protect your environment and support the people who depend on it. - Cybersecurity & Managed IT Services — Endpoint and firewall protection, security assessments, managed IT, remote and on-site support, maintenance contracts and asset documentation. - Microsoft & Windows Solutions — Windows and Office deployment, enterprise policies, Outlook, Active Directory, PowerShell automation and licensing requirements. ### Software, Websites & Apps Build digital experiences around the way your business works. - Software & Application Development — Web, desktop and mobile applications, internal portals, dashboards and bilingual systems using technologies including Laravel, .NET and Flutter. - Website Design & Development — Corporate websites, landing pages, bilingual interfaces, custom CMS, responsive design, design systems and interface motion. - E-Commerce Solutions — Online stores and customer applications with product, stock, order and promotion management, shipping and payment integrations. ### Business Systems & Retail Bring finance, people, stock and sales into a connected operation. - ERP, Accounting, HR & Business Solutions — ERP, accounting, sales, purchasing, stock, employee records, payroll, leave, document alerts and invoicing integrations. - POS & Retail Solutions — Multi-branch POS, central product and price management, inventory synchronisation, barcode hardware, printers and electronic scale integration. - Payment Gateway Integration — Payment APIs, checkout, transaction status, refund workflows and integration with multiple payment providers. ### Surveillance & Access Manage visibility, access and attendance across your locations. - CCTV & Video Surveillance — IP and analogue cameras, NVR/DVR, recording and storage planning, remote viewing and central monitoring across branches. - Access Control & Attendance Systems — Door controllers, cards, fingerprint and face recognition, permissions, attendance servers and multi-branch attendance connectivity. ### Smart Buildings & Audio Create spaces with connected controls and carefully planned audio. - Smart Home & Smart Building Solutions — Lighting, curtains, locks, sensors and automation scenarios, with central dashboards, mobile control and Home Assistant integration. - Professional Audio Solutions — Background music, public address, speakers, amplifiers, multi-zone distribution and meeting and conference audio. ### Consulting & Integration Make informed decisions and connect the systems you already use. - API & Systems Integration — Connect business platforms, applications, hardware and legacy systems through APIs, database integration and custom middleware. - IT Consulting & Technology Assessment — Technology assessment, infrastructure and software architecture, cloud planning, procurement advice and phased upgrade roadmaps. - IT Audit & Assessment — Network, server, Wi-Fi, security, licensing, backup and performance audits, with documentation and technical recommendations. - Custom Technology Solutions — Tailored middleware, hardware control tools, legacy integrations, POS and scale connectivity and central management platforms. ### Automation & AI Reduce repetitive work and put information to practical use. - Business Process Automation — Approvals, notifications, scheduled reports, document workflows, data synchronisation and integration between departments. - AI Solutions — Identify practical AI use cases and connect suitable tools with business information and existing workflows. ## Integrated solutions ### Offices & workplaces Coordinate connectivity, communications, access and meeting spaces around one site plan. ### Protection & continuity Plan protection, backups, recovery and support around your critical systems. ### Connected branches Connect locations and coordinate information, permissions and operational updates. ### Business & retail operations Connect finance, people, purchasing and sales with everyday devices and applications. ### Digital customer experiences Connect websites, stores and applications to the systems behind the customer journey. ### Automation & information Coordinate approvals, documents and data, with AI assistance for defined business tasks. ## Our approach ### Understand before we recommend. We review your environment, users and business priorities, then agree on the problem to solve. ### Define a practical way forward. We outline the solution, scope, dependencies and handover requirements so decisions are clear. ### Implement, test and connect. We coordinate implementation and integration, test against the agreed scope and prepare the handover. ### Support what comes next. We define maintenance needs, support arrangements and a path for future improvements. ## The sectors we serve ### Retail Connected checkout, stock, branches and online channels around daily store operations. ### Business & enterprise Connected offices, multi-site networks, collaboration tools and business applications that support day-to-day operations. ### Government & public services Infrastructure and digital services scoped around access, information handling and the continuity of public-facing operations. ### Education Campus connectivity, learning environments and communication systems that link classrooms, administration and users. ### Healthcare Facility networks, authorised access, administrative system integration and recovery planning for hospitals, clinics and medical centres. ### Banking & financial services Branch connectivity, role-based access, application integration and recovery planning around the institution's security and operating policies. ### Property & facility management Building networks, surveillance, access control and smart systems connected with property management and maintenance workflows. ## Confidentiality & delivery arrangements We respect client confidentiality and agreed delivery arrangements, including work carried out behind the scenes for other organisations. Client identities and project information are handled within the permissions agreed for each engagement. ## Contact us Clouds Systems info@cloudssys.com +971508353744 Abu Dhabi, United Arab Emirates